Products:
Ask World deals in imported contact lenses, cosmetics, magnetic eyeliner, 2-in-1 adhesive eyeliner, fairness products, and accessories. Product images are for reference only; slight variations in color or packaging may occur due to lighting, screen resolution, or manufacturer updates.
Order Confirmation:
Once an order is placed and confirmed, it cannot be modified, cancelled, or transferred.
No Cancellation / No Refund / No Replacement:
All sales are final. We follow a strict no cancellation, no return, no refund, and no replacement policy due to hygiene, safety, and imported product regulations.
Opening Video Mandatory:
Customers must record a clear, continuous opening video from the moment of receiving the parcel until it is completely opened.
❗ Without an opening video, no complaint will be entertained under any circumstances.
Shipping & Delivery:
Delivery timelines are estimates and may vary due to courier partners, weather conditions, or unforeseen issues. Ask World is not responsible for courier delays.
Incorrect Details:
Customers are responsible for providing accurate shipping address and contact information. Orders returned due to incorrect details will not be re-shipped or refunded.
Product Usage:
Contact lenses and cosmetic products must be used strictly as per instructions. Ask World is not responsible for misuse, allergic reactions, or improper handling of products.
Intellectual Property:
All content, images, logos, and text used by Ask World are the property of the brand and may not be copied or used without permission.
Policy Updates:
Ask World reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Acceptance:
By placing an order with Ask World, the customer confirms that they have read, understood, and agreed to all Terms & Conditions.